FAQs

Secure Savings

Ambit Energy Plans

Secure Savings

Now, you can lock in a great long-term fixed rate and get bill relief when your usage increases.

Ambit Secure Savings gives you a lower energy charge each month, applicable to all usage in that billing period when their usage meets or exceeds 1000 kWh.

​To secure your savings, talk to an Ambit Consultant or enroll here.

This plan is eligible for free energy.
See Electricity Facts Label for E-Plan discount information and enrollment requirements.

*Average Rates displayed are based on 2,000 kWh usage.
**If your usage on this product is 999 kWh or less in a billing period, all usage will be billed at Energy Charge A as shown on your EFL. If your usage on this product is 1000 kWh or more in a billing period, all usage will be billed at Energy Charge ®️ as shown on your EFL.

Customer Service for Energy Solutions

Homeowners and renters all across Texas Choose Ambit Energy to be their electricity provider.

Dallas

Texas

Email

connectambitnow@utilityconnectsol.com

Phone

888-403-6374

Open Hours

08 : 00 AM - 10 : 00 PM

General Question

Give Customers peace of mind during these uncertain times.

The Ambit Secure Savings plan lets Customers enjoy a lower energy charge each month, applicable to all usage in that billing period when their usage meets or exceeds 1000 kWh. The average Texas household uses about 1,200 kWh per billing period, so these savings are within reach.

It gives Customers the security of a fixed rate over a long timeframe, protection from a rising wholesale energy prices and secure savings

The plan is a Fixed Term plan. The Energy Charge applied each billing period is determined by the Customer's total usage.

Only one Energy Charge is applied to al the Customer's total monthly usage each billing period Energy Charge A is applied to the Customer's total monthly usage if they use 999 kWh or less in a billing period.

Energy Charge B is applied to al usage when they use 1,000 kWh or more in a billing period. It's not a high usage discount, savings are attainable for everyday users.

If a Customer uses less than 1,000 kWh in a billing period, Energy Charge A wil be applied to their total usage.

If they use 1,000 kWh or more in a billing period, Energy Charge B will automatically be applied to their total usage.

No. In a tiered plan, different Energy Charges are applied to various segments of a Customer's total usage.

Secure Savings automatically reduces the Energy Charge i f your usage is 1,000 kWh or more. The reduced Energy Charge wil be applied to al usage in that billing period.

This plan was designed for the average Texas household because they use about 1,200 kWh a month. It's probably best suited for single family homes.

Apartments with higher usage consumption may also find value in this plan.

No.

This plan is only available to residential Customers.

Great news! Your existing Customers coming up for renewal can also take advantage of the Secure Savings product structure and get the security of a fixed Energy Charge that is guaranteed up to 24 months.

This can be a great product for those already familiar with Ambit. In addition to the Ambit Customer benefits they have come to know and trust, Secure Savings provides them with the added benefit of predictable savings from an automatic price break each month they use at least 1,000 kWh.

Yes. 12 and 24-month products products have an early termination fee of $199.

Yes. As with most Ambit plans, the 0.2¢ per kWh discount applies to billing periods in which a Customer is actively enrolled in both paperless billing and automatic payments at the time of billing.

The discounted price point is found on the line that reads 'Average price per kWh with discount' near the top of the EFL.

Consultants benefit because long-term contracts mean:
• Competitive pricing
• Increased Customer loyalty.
• A longer, more reliable commission stream.

• DO emphasize long-term price protection from the increases in wholesale energy pricing.
• DO emphasize the Energy Charge automatically goes down when usage reaches 1,000 kWh. No action needed on the Customer's part.
• DO reinforce that one Energy Charge i s applied to al usage.
• DO emphasize that this fixed plan offers up to two years of certainty.
• DO emphasize this plan is designed for the average Texas homeowner - typical usage in Texas is ~1200 kWh in a billing period.
• DO review Customer's historical usage (if available) to make sure this is the right plan for them.
• DON'T cal this a tiered plan - the lowered Energy Charge applies to the Customer's entire bil once the 1,000 kWh mark i s reached.

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Add in our great service and the opportunity to earn Free Energy.

Homeowners and renters all across Texas Choose Ambit Energy to be their electricity provider.

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